For all your commercial Christmas needs

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Terms & Conditions

Measurements & Images

•All sizes are approximate.

•We have endeavoured to offer the best colour representation of our products within the catalogue however there may be slight variations.

•All images are copyrighted© by ChristmasBusinessUK and are not to be used by any third party without prior permission from ChristmasBusinessUK.

ChristmasBusinessUK products are supplied for decorative use only and are strictly not toys or suitable for children under 3 years of age unless specified different on the product.


Orders & Delivery

•Minimum order value of £75.00 before VAT and delivery charges apply.  If your order does not reach this amount it will not be processed.  Delivery Charge covers UK mainland only

•Free delivery for all orders over £300 excluding VAT, delivered throughout Mainland United Kingdom except to the following destinations.  Northern Ireland, Offshore & Channel Islands, Eire and the Scilly Isles, where it may be necessary to make additional charges as per carrier’s rates.

•If the weight or volume your order is excessive in relation to the value, there may be additional delivery charges to be added, even if your order qualifies for free delivery. These charges would be at our discretion and would be discussed with you prior to despatch.

•Wherever possible if your order is placed before 12.00 noon, we will endeavour to have it delivered before the end of the next working day. This is subject to the items being in stock and the carrier’s next day delivery service, over which we have no control.

•ChristmasBusinessUK reserves the right to cancel or make part delivery on orders without prior notice to the customer, although every effort will be made to advise the customer.

•As soon as the goods are delivered to you, they become your responsibility. We will deliver only to the address on the order and goods will only be left without a signature if this was stipulated at the time of ordering. From the time of receipted delivery, any loss or damage to the goods will be your responsibility and at your risk. Any transit damage, shortages or wrong goods supplied, must be noted on the delivery/consignment note at the time of delivery.


Prices & Payment

•All prices are quoted in pounds sterling, net of VAT and are correct at time of going to print although we reserve the right to amend prices as necessary.

•Payment can be made by cash, cheque, Visa, MasterCard, American Express and Bank Transfer

•All payments made must be cleared before the goods are released

•Credit Accounts: Terms are strictly 30 days net from the day of dispatch.  Applications for Credit Accounts are accepted at the discretion of the Directors only, following receipt of a completed application form and trade references.

•The goods are the property of CBUK until full payment has been received even if delivery has been made.


Damages/Shortages/Returns

•Damaged, or faulty goods, must be reported within 48 hours of delivery date. In cases of goods received damaged or faulty please retain the product (together with any packaging) and contact us within 48 hours of receipt (commencing the day after delivery), whereupon we will arrange for the item to be exchanged (if available) or offer a full refund.

•Returns - The Consumer Contracts Regulations (CCR) do not apply to transactions made on line or over the phone through ChristmasBusinessUK.  CCR does not apply to any business to Business purchases or a delivery to a business address.

•Delivery charges will only be refunded if the goods are faulty.

•CBUK will not refund any delivery charges incurred by the customer for returning unwanted items.

•Any items that are customized,  printed or embroidered to the customers’ requirements are non-returnable/refundable


Liability

CBUK will not be liable should there be a delay or cancellation in delivery, damaged or loss of goods in transit or if once delivered the goods are deemed faulty consequently causing any loss to the customer.